CRM & Retention Marketer
- On-site
- Amsterdam, Noord-Holland, Netherlands
Build customer relationships that continue well beyond the first purchase.
Job description
Build customer relationships that continue well beyond the first purchase.
You will develop thoughtful customer journeys across our brands. The work combines lifecycle strategy, useful communication and customer insight, with the ambition of earning repeat business and long-term trust.
What you will build
Develop relevant lifecycle campaigns, segmentation and automated journeys.
Connect email and other appropriate channels into a consistent customer experience.
Understand repeat purchase, engagement and customer lifetime value.
Work with brand, growth and customer-service teams to improve the experience after purchase.
The opportunity
Build a focused retention capability that earns customer loyalty and strengthens our brands over time.
Location
To be agreed
Job requirements
Hands-on experience with lifecycle campaigns, segmentation and automated journeys in a CRM platform such as Klaviyo.
The ability to use customer data to evaluate engagement, repeat purchase and lifetime value.
Strong written communication and thoughtful judgment about relevance, consent and the customer experience.
or
The climb begins here.
Your application has been received, the first step toward building the future with us. You’re joining something big at the start: a movement that’s reshaping how intelligence flows through the value chain of economies. We are starting with e-commerce. We review every profile carefully. If there’s alignment, you’ll hear from us soon.
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